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Terms of Service

Last updated: April 16, 2026

1. Agreement to Terms

By creating an account or using Novavia ("we", "us", "our") and its platform and services ("Services"), you agree to these Terms and our Privacy Policy. If you do not agree, you may not use our Services.

2. What Novavia Does

Novavia helps professionals articulate their experience, discover relevant opportunities, and apply with tailored CVs. Our Services include:

  • Career Articulation: AI-assisted coaching to help you express your achievements clearly.
  • Job Discovery: Matching you with opportunities based on your profile, skills, and experience.
  • CV Tailoring: Editing and adapting your CV for each specific position.
  • Talent Matching: Making your profile accessible to recruiters and employers (see Section 5).

We may modify, suspend, or discontinue any part of the Services at any time.

3. Your Account

3.1 One Person, One Account

Each Novavia account is personal. You may only create and maintain one account, and each account may only be used by one individual. If we detect multiple accounts belonging to the same person, or a single account used by multiple people, we may suspend or merge the accounts without notice.

3.2 Your Responsibilities

When you create an account, you agree to:

  • Provide accurate and truthful information about yourself and keep it up to date
  • Keep your login credentials confidential
  • Accept responsibility for all activities under your account

3.3 Account Deletion

If you wish to delete your account, contact us at [email protected]. We will process your request and delete your personal data in accordance with our Privacy Policy.

We may suspend or terminate accounts that violate these Terms, contain fraudulent information, or harm our platform or community.

4. Your Content

4.1 Ownership and Licence

You own the information you provide to Novavia. By using the Services, you grant us a non-exclusive, worldwide, royalty-free licence to use, process, store, analyse, and display your content to operate, provide, and improve the Services — including matching you with opportunities and sharing your profile with recruiters as described in Section 5.

4.2 Accuracy

Your profile is the foundation of everything Novavia does for you. The information you provide must be truthful and represent your genuine experience. Do not misrepresent your qualifications, work history, or professional achievements.

4.3 Aggregated Data

We may use aggregated and anonymised data derived from user content to improve our algorithms, develop features, and conduct research. Individual profiles are never shared for these purposes.

4.4 Prohibited Conduct

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Scrape, crawl, or use automated tools to access the platform without permission
  • Impersonate another person or misrepresent your identity
  • Interfere with or disrupt the Services
  • Upload malicious software or harmful code

5. Talent Matching and Recruiter Visibility

By using Novavia, you consent to your profile information being shared with recruiters and employers. Your profile — including your name, professional summary, skills, experience, and education — may be searched and viewed by recruiters and employers looking for candidates with your qualifications.

Users on a paid plan may adjust their recruiter visibility preferences from their account settings. Free-tier users consent to recruiter visibility as a condition of using the Services. If you are on the free tier and do not wish for your profile to be visible, you should not use Novavia.

For details on how your data is handled, see our Privacy Policy.

6. AI-Generated Content

Novavia uses artificial intelligence to help you articulate your experience, tailor your CV, and discover opportunities. AI-generated content may contain inaccuracies or phrasing that does not perfectly reflect your experience.

You are responsible for reviewing, correcting, and approving all AI-generated content before using it. We are not liable for errors in content you choose to submit to employers or other parties.

Your interactions with our AI features may be used to improve the quality of our services.

7. Payments

Novavia offers a free tier. Some features are available through paid plans:

  • Prices are displayed in EUR and include applicable taxes
  • Payments are processed through secure, industry-standard payment infrastructure
  • Fees are non-refundable once paid, except as required by applicable law
  • Pricing may change at any time; changes apply only to future purchases

A free trial may be offered to new users. Trial terms are described at sign-up.

8. Intellectual Property

The Novavia name, logo, software, design, and related materials are our property and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

9. Third-Party Services

Our Services may link to or integrate with third-party websites and service providers. We are not responsible for the content, policies, or practices of third parties.

10. Disclaimers

Our Services are provided "as is" and "as available". We do not guarantee:

  • That you will receive job offers or interviews through the platform
  • The accuracy or completeness of job listings from external sources
  • Any specific career outcome from using the platform

11. Limitation of Liability

To the maximum extent permitted by law, Novavia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or opportunities. Our total liability for any claim shall not exceed the amount you have paid to Novavia in the twelve (12) months preceding the event.

12. Indemnification

You agree to defend, indemnify, and hold Novavia harmless from any claims, damages, or expenses arising from your violation of these Terms, your misuse of the Services, or content you submit to the platform.

13. Governing Law

These Terms are governed by the laws of France. We encourage you to contact us first to resolve any issue informally. If a dispute cannot be resolved, it shall be submitted to the competent courts of Paris, France.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via email or through the platform at least 30 days before taking effect. Continuing to use the Services after the effective date means you accept the updated Terms.

15. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Novavia. You may not transfer your account or rights under these Terms to another person.

16. Contact

If you have questions about these Terms, contact us at [email protected].

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